Credit: INDIA MART

Many times you go to an ATM vendor to withdraw, only to find out you have been debited but didn’t get cash. This only becomes a problem when after over 1hour you don’t get a reversal. In cases like this (going down the class), this is usually the last credit(money) in your account that you need immediately for something important, then boom the banks fault caused by machine becomes yours.

Some times we are lucky its week day, so the next thing is to look for your nearest bank branch but they end up making it worst, making you fill a long for and telling you to wait for 8 working days…the height of it all.

Well, did you know that if any bank in Nigeria fail to reverse your money 1sec after 1hour (which is at most), you are to get N10, 000 as compensation?

Straight to point, here is how to make your bank get sense and respect you as a customer no matter how small your digits are.

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HOW TO GET MONEY BACK AFTER FAILED BANK TRANSACTION

I don’t know who needs to see this but

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1. Send a mail to Central Bank’s Consumer Protection Department (CPD) via [email protected] with all the relevant details and COPY (cc) your bank’s customer care email

2. Ensure you attach pictures/screenshot(s)/evidence.

3. State categorically, that you are aware that there’s an extra ₦10,000 fine to be paid to you as penalty and damages for the “stress and inconvenience” by your bank.

They will reverse your money within 20mins.

Unfortunately this is for only educated people or those that wish to know….