Ecobank Nigeria has said its customers are now able to transfer funds by email, SMS and WhatsApp with the new features available on the bank’s mobile app.
It said this in a statement on Wednesday titled ‘Ecobank Nigeria introduces money transfer Via SMS, WhatsApp’.
The Head, Consumer Banking, Ecobank Nigeria, Olukorede Demola-Adenyi, said this was part of the bank’s innovation in digital banking, enabling customers perform their transactions conveniently.
She said, “This opportunity could not have come at a better time when many people are self-isolating and keeping social distance due to the COVID-19.
“We have the responsibility as a bank to continue to innovate for the benefits of our teeming customers.
“We encourage our customers and others to utilise this new addition to our digital self-service solutions.
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“With this feature, a customer can transfer up to N50,000 without the beneficiary’s account number.”
The transfer, Demola-Adenyi noted, could be initiated without the beneficiary providing an account number or deciding on which account to receive the funds into.
“For us as a bank, this is super convenient for money transfer,” she added.
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Demola-Adeniyi said the process was simple and a beneficiary could redeem the money sent in three simple steps.
She said called on those who were yet to download the Ecobank Mobile app to do so without delay because of the attendant benefits.
She said, “The Ecobank mobile app allows you to enjoy our banking services instantly and conveniently on your mobile device.
“The app provides you with an easy channel to manage your account and perform financial transactions in a simple and secured manner.”