Recently Access Bank started sending a weird sms to all its customers, I don’t know if you’ve gotten yours, you might soon.
The message will come this way –
We are updating your records with us. Please email your ID and utility bill to [email protected] by June 5 to enable you transact seamlessly.
THIS MESSAGE IS NOT FROM AC CESS BANK
Please if you receive the above message from access bank. IGNORE IT PLEASE. Else you will be the next victim.
Please share this message as wide as you can.
People are becoming creative daily and its important more actively look before you leap.
Fraudsters contact their potential victim either via mail, phone call or text to request for their bank details with the promise of crediting their account, after which they proceed to withdraw the money in the victim’s bank account. They often come under the guise of government officials, social advocates and false NGOs allocated to share the relief fund that was promised by the government. This, unfortunately is a fraudulent scheme and given the current state of affairs, an easy scam to fall for.
Remember if your bank wants to change anything on your account, it will be face to face. Only in critical situations will they call you.
Moreover, recently, Access Bank, through its Executive Director on Retail Banking, Victor Etuokwu, urged customers to be on the lookout for fraudsters who are using new scam methods to rip people off by preying on the distress that comes with the nation-wide lockdown.
Victor Etuokwu says, “Access Bank is imploring its customers to be wary of any message, demanding their personal or bank details. Customers must remember that the Bank will never ask for their BVN, full card PAN, PIN, mobile app activation code, OTP or password as it is readily available to the Bank via its database. Any call, email and text message, claiming to be from Access Bank and demanding for any of these details is certainly a scam.”
“Also, customers are advised to refrain from sharing user generated codes when migrating from the old Diamond Bank app to the Access More app. With knowledge of this pin, these fraudsters can gain entry to your bank app, and from there have access to the money in your account,” he added.
Because of the peculiar nature of the lockdown situation, people are exposed to all sorts of threats including financial that may sometimes come in different and unusual format. As a result of this, Etuokwu noted that everyone should remain vigilant at all times and report all suspicious activities to the appropriate authority.
To report any suspected fraud case, customers are advised to call the Bank’s customer care line or send an inquiry via email to the Bank’s official email address.